Support at Home Support Program
Keeping the heart
Support at Home Packages
We are an approved Support at Home Package provider meaning we can help eligible, older Australians, like you, stay at home for longer through the Government subsidised, Support at Home Package program.
From the moment you enquire about our service through to receiving care, we work with you every step of the way. Our local team will talk you through the process in simple, easy-to-understand terms and help design a Support at Home Package that suits your needs. Our high level of care is complemented by our competitive fees. There is no exit fee and there is no requirement to pay a basic daily fee.
Whether you need in-home support or assistance in the community, we help you to continue to enjoy your independence and make your own care choices.
- Meal preparation
- House cleaning
- Gardening
- Maintenance
- Shopping
- Personal care
- Allied health support
- Caring for your pet
- Transport
- Social support
- Companionship
- Appointments
- Carer support (in home respite)
- Products / equipment
The Continuity of Our Care
We place a high value on providing consistent and coordinated care. Our team members are employed which means you will see the same, friendly faces when receiving our services.
They are also police checked, highly trained and experienced in providing aged care services. Like us, they share the same heartfelt connection for providing meaningful care.
Why Magenta?
How We Work
Our Model of Care places you in the centre. This means that you are in control of your care and make your own choices. Our team takes the time to understand what you want and what aged care means to you. That way, we can provide meaningful care when you need it.
At Magenta, your Primary Care Team not only works alongside you but also with other, specialist services providers when you need them. Whether you need Physio, Podiatry, Occupational Therapist, Meals on Wheels or something else, we can support you to access the specialist services you need via a service agreement paid for out of your Support at Home Package (SAHP).
Government Contributions
As part of your Support at Home Package (SAHP), you will receive a contribution from the Australian Government. The amount varies according to the package level you are assigned, and it may include supplements, such as dementia supplement. We understand that navigating this process can be confusing and we are here to help.
As part of your SAHP, you will receive a subsidy rate authorised by the Australian Government. This will be between a level one and a level four and paid directly to us to be applied to the cost of your care. The subsidy you receive from the Australian Government will equate to a number of hours of support per week.
Please check your SAHP subsidy rate before proceeding.
